Privacy Policy for Nlight Entertainment (dba Live Nlight)

Effective Date: June 28, 2024
Last Updated: June 5, 2025

Nlight Entertainment, operating under the brand name Live Nlight (“Live Nlight,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you engage with our websites, programs, services, and communications.

By accessing or using our Site or services, you agree to the terms in this Privacy Policy.

1. Introduction

Live Nlight provides transformational grief coaching, educational content, digital courses, live events, and related services designed to support emotional healing and personal development. As part of our mission to serve, we are committed to safeguarding your information and ensuring transparency about how we use it.

2. Information We Collect

We collect personal and usage-related information through a variety of interactions:

a. Personal Information You Provide Directly

When you register for a course, subscribe to our mailing list, purchase a product, fill out a contact form, or otherwise communicate with us, we may collect:

Name, Email, address, Phone number, Billing and shipping address, Payment details (processed securely via third-party platforms), Personal details voluntarily shared in coaching forms, surveys, or correspondence

b. Automatically Collected Information

Through tools like cookies, pixels, and analytics software, we may also collect: IP address, Browser and device data, Website usage data, Referring URLs, Session duration and page activity

3. How We Use Your Information

We use the information we collect to:

Provide and manage coaching sessions, programs, and services. Personalize your experience and content. Process purchases and deliver products or event access. Respond to customer service requests and inquiries. Send emails including confirmations, newsletters, special offers, and educational content. Track and analyze user behavior to improve our website and offerings. Comply with legal obligations.

We may combine information collected online with data from in-person events, surveys, or other interactions to provide better service.

4. Sharing Your Information

We value your trust and do not sell or rent your personal information. However, we may share your data with:

Trusted Third-Party Service Providers who assist in operating our business (e.g., Kajabi, Stripe, Zoom, MailerLite, Calendly, Google Analytics) under strict confidentiality and data protection terms. Legal Entities if required to comply with law enforcement or protect our rights and users. Contract Coaches or Team Members who support service delivery under written confidentiality agreements.

5. Data Security

We take data protection seriously and use commercially reasonable administrative, technical, and physical safeguards to protect your information. These include:

Secure socket layer (SSL) encryption

Password-protected data storage

Limited internal access based on job responsibilities

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have rights over your data, which may include:

Requesting access to the personal information we hold about you

Requesting correction or deletion of your dataWithdrawing consent for future communications

Opting out of marketing emails at any time via the “unsubscribe” link

To exercise any of these rights, please contact us at [email protected]. We will respond promptly, in accordance with applicable law.

7. Cookies and Tracking Tools

We use cookies and similar technologies to:

Recognize you on return visitsImprove site functionality and load speed

Measure marketing campaign effectiveness.

You can adjust your browser settings to refuse cookies or notify you when they’re being used. Disabling cookies may affect the functionality of certain website features.

8. Third-Party Links

Our website may contain links to third-party sites, tools, or resources. We are not responsible for their privacy practices and encourage you to read their policies before sharing information.

9. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected personal data from a child without verified parental consent, we will delete it promptly.

10. International Data Transfers

If you access our services from outside the United States, be aware that your information may be transferred to, stored in, and processed in the U.S. and other jurisdictions whose privacy laws may not be as protective as those in your location.

11. Data Retention

We retain your data only as long as necessary to fulfill the purpose for which it was collected, to comply with our legal obligations, and to enforce our agreements. If you wish to request deletion, contact us at the email below.

12. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with the new effective date. Your continued use of our Site or services constitutes your acceptance of those changes.

13. Contact Us

For any questions about this Privacy Policy or your personal information, please contact:

Nlight Entertainment (dba Live Nlight)

Email: [email protected]

Website: https://www.livenlight.com

Mailing Address:

23371 Mulholland Drive - Suite 409

Woodland Hills CA 91364

USA