Terms and Conditions

For All Programs, Events, Retreats, Workshops, and Coaching Services
Provided by Nlight Entertainment dba Live Nlight


Effective Date: June 28, 2024

Updated: June 5, 2025

This agreement outlines the terms and conditions (“Agreement”) governing your participation in any program, event, retreat, training, workshop, online course, coaching, or service delivered, hosted, or produced by Nlight Entertainment, doing business as Live Nlight (“Company,” “we,” “us,” or “our”).

By enrolling in any service or attending any experience offered by the Company, you (“you” or “your”) agree to be legally bound by the following Terms and Conditions.

1. Enrollment, Payment, and Refund Policies

a. Payment & Enrollment

Your seat in any program or event is reserved only upon full payment or agreement to an approved payment plan. All tuition, fees, and service charges must be paid in full at least 30 calendar days prior to the program start date unless otherwise stated in writing by the Company.

b. Payment Failure & Processing

If your selected payment method fails or is declined, the Company will attempt to reprocess the payment. A $25 fee may apply to each failed transaction. If payment is not completed within 7 days, your enrollment may be canceled, and any amounts paid forfeited.

c. Refund Policy

Refunds are only granted within three (3) business days of your initial registration, provided we receive a written request including your full name and the program you wish to cancel. After this window, all payments are non-refundable. Refunds will be processed within 60 days, minus any costs of physical materials or bonuses used or retained.

d. Deferment

You are allowed a one-time deferment. To request a deferment, submit written notice at least three (3) calendar days prior to the event start date. A deferment fee of 25–50% may apply depending on notice timing. Deferred funds must be used within twelve (12) months and may not be deferred again.

e. No Reimbursement for External Costs

The Company is not responsible for travel, lodging, or third-party costs related to your participation. If you cancel, defer, or the Company reschedules, no such costs will be reimbursed.

2. Nature of Programs & Services

Our offerings are for educational and personal development purposes only. While we address emotional healing, Live Nlight does not offer clinical or therapeutic services. The Company is not a substitute for medical, legal, psychological, or financial professionals.

3. Medical & Legal Disclaimer

Live Nlight’s services do not constitute medical treatment, diagnosis, or therapy. You are solely responsible for seeking appropriate professional support regarding physical, emotional, legal, or financial matters. Participation does not create a therapist–client relationship.

4. Health Requirements for Participation

You represent that you are mentally and physically capable of engaging in the programs or events and that no condition exists that would prevent safe participation.

5. No Guarantees of Outcome

We do not guarantee personal, financial, or emotional results. Any examples of success are illustrative and not promises of similar outcomes. You are solely responsible for applying what you learn.

6. Program Changes & Force Majeure

We reserve the right to adjust speakers, content, format, and delivery methods, including transitioning to virtual sessions. In the event of a force majeure (natural disasters, pandemic, government mandates, etc.), events may be rescheduled within 12 months without refund.

7. Remote Participation Responsibilities

If attending virtually, you are responsible for creating a private, distraction-free environment. Unauthorized recording or allowing others to listen is strictly prohibited and may result in termination without refund.

8. Use of Credits or Deferred Training

All credits or deferred tuition must be used within twelve (12) months. Failure to redeem them will result in forfeiture of funds, with no additional deferral permitted.

9. Recording & Use of Image

You consent to the Company recording all or part of the event, including video, audio, or photographs. The Company may use these recordings in perpetuity across any platform for promotional, educational, or commercial purposes. You waive all rights to inspect, approve, or receive compensation for such use.

10. Participant Conduct & Termination

The Company may remove any participant from a program, virtual or in-person, due to disruptive behavior, breach of these terms, or health concerns. No refunds or deferments will be issued in such cases.

11. Third-Party Providers & Liability

We are not responsible for any services provided by third-party venues, hotels, transportation, or vendors. You are solely responsible for your safety and security during travel or event attendance.

12. Intellectual Property

All content provided in our programs (videos, PDFs, presentations, course structures, frameworks, meditations, etc.) is the intellectual property of Nlight Entertainment and/or Njeri Njuhigu. You may not reproduce, republish, or reuse materials without express written permission.

13. Confidentiality

You agree to maintain the confidentiality of personal stories, discussions, and materials shared in group settings. Breach of confidentiality may result in termination from the program and potential legal action.

14. Bonus or Gifted Access

If your participation is the result of a promotional bonus or scholarship, you are still bound by all terms herein, including cancellation and deferment policies.

15. Limitation of Liability

Your maximum remedy for any dispute with the Company is limited to the amount you have paid for the program or service. The Company is not liable for indirect, incidental, or consequential damages.

16. Infectious Disease Release

You acknowledge that participation in any in-person event includes inherent risks of exposure to illness (including COVID-19). You assume all such risks and release the Company from liability related to exposure, infection, or transmission.

17. Dispute Resolution & Governing Law

This Agreement is governed by the laws of the State of California. Any dispute will be resolved via binding arbitration in Los Angeles County, California. You waive the right to a trial by jury and agree to resolve any claims individually.

18. Indemnification

You agree to defend and indemnify Nlight Entertainment, Live Nlight, and all affiliates from any claims, losses, or liabilities arising from your conduct, breach of this Agreement, or participation in our programs.

19. Notices

All notices must be sent in writing via email to [email protected]

or via physical mail to:


Nlight Entertainment

Attn: Customer Support

23371 Mulholland Drive - Suite 409

Woodland Hills CA 91364 USA


20. Miscellaneous

You may not assign this Agreement without written consent. Headings are for reference only. If any provision is found unenforceable, the remainder shall remain in full force. These terms may be signed or agreed to electronically and are binding upon execution.

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