Terms and Conditions
For All Programs, Events, Retreats, Workshops, and Coaching Services
Provided by Nlight Entertainment dba Live Nlight
Effective Date: June 28, 2024
Updated: June 5, 2025
This agreement outlines the terms and conditions (“Agreement”) governing your participation in any program, event, retreat, training, workshop, online course, coaching, or service delivered, hosted, or produced by Nlight Entertainment, doing business as Live Nlight (“Company,” “we,” “us,” or “our”).
By enrolling in any service or attending any experience offered by the Company, you (“you” or “your”) agree to be legally bound by the following Terms and Conditions.
Your seat in any program or event is reserved only upon full payment or agreement to an approved payment plan. All tuition, fees, and service charges must be paid in full at least 30 calendar days prior to the program start date unless otherwise stated in writing by the Company.
If your selected payment method fails or is declined, the Company will attempt to reprocess the payment. A $25 fee may apply to each failed transaction. If payment is not completed within 7 days, your enrollment may be canceled, and any amounts paid forfeited.
Refunds are only granted within three (3) business days of your initial registration, provided we receive a written request including your full name and the program you wish to cancel. After this window, all payments are non-refundable. Refunds will be processed within 60 days, minus any costs of physical materials or bonuses used or retained.
You are allowed a one-time deferment. To request a deferment, submit written notice at least three (3) calendar days prior to the event start date. A deferment fee of 25–50% may apply depending on notice timing. Deferred funds must be used within twelve (12) months and may not be deferred again.
The Company is not responsible for travel, lodging, or third-party costs related to your participation. If you cancel, defer, or the Company reschedules, no such costs will be reimbursed.
Our offerings are for educational and personal development purposes only. While we address emotional healing, Live Nlight does not offer clinical or therapeutic services. The Company is not a substitute for medical, legal, psychological, or financial professionals.
Live Nlight’s services do not constitute medical treatment, diagnosis, or therapy. You are solely responsible for seeking appropriate professional support regarding physical, emotional, legal, or financial matters. Participation does not create a therapist–client relationship.
We do not guarantee personal, financial, or emotional results. Any examples of success are illustrative and not promises of similar outcomes. You are solely responsible for applying what you learn.
We reserve the right to adjust speakers, content, format, and delivery methods, including transitioning to virtual sessions. In the event of a force majeure (natural disasters, pandemic, government mandates, etc.), events may be rescheduled within 12 months without refund.
If attending virtually, you are responsible for creating a private, distraction-free environment. Unauthorized recording or allowing others to listen is strictly prohibited and may result in termination without refund.
All credits or deferred tuition must be used within twelve (12) months. Failure to redeem them will result in forfeiture of funds, with no additional deferral permitted.
You consent to the Company recording all or part of the event, including video, audio, or photographs. The Company may use these recordings in perpetuity across any platform for promotional, educational, or commercial purposes. You waive all rights to inspect, approve, or receive compensation for such use.
The Company may remove any participant from a program, virtual or in-person, due to disruptive behavior, breach of these terms, or health concerns. No refunds or deferments will be issued in such cases.
We are not responsible for any services provided by third-party venues, hotels, transportation, or vendors. You are solely responsible for your safety and security during travel or event attendance.
All content provided in our programs (videos, PDFs, presentations, course structures, frameworks, meditations, etc.) is the intellectual property of Nlight Entertainment and/or Njeri Njuhigu. You may not reproduce, republish, or reuse materials without express written permission.
You agree to maintain the confidentiality of personal stories, discussions, and materials shared in group settings. Breach of confidentiality may result in termination from the program and potential legal action.
If your participation is the result of a promotional bonus or scholarship, you are still bound by all terms herein, including cancellation and deferment policies.
Your maximum remedy for any dispute with the Company is limited to the amount you have paid for the program or service. The Company is not liable for indirect, incidental, or consequential damages.
You acknowledge that participation in any in-person event includes inherent risks of exposure to illness (including COVID-19). You assume all such risks and release the Company from liability related to exposure, infection, or transmission.
This Agreement is governed by the laws of the State of California. Any dispute will be resolved via binding arbitration in Los Angeles County, California. You waive the right to a trial by jury and agree to resolve any claims individually.
You agree to defend and indemnify Nlight Entertainment, Live Nlight, and all affiliates from any claims, losses, or liabilities arising from your conduct, breach of this Agreement, or participation in our programs.
All notices must be sent in writing via email to [email protected]
or via physical mail to:
Nlight Entertainment
Attn: Customer Support
23371 Mulholland Drive - Suite 409
Woodland Hills CA 91364 USA
You may not assign this Agreement without written consent. Headings are for reference only. If any provision is found unenforceable, the remainder shall remain in full force. These terms may be signed or agreed to electronically and are binding upon execution.
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